Introduction
This Cookies Policy explains how Controllr ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website or use our application. This policy acts as a supplement to our Privacy Policy.
What Are Cookies?
Cookies are small text files that are stored on your device (computer or mobile phone) when you visit a website. They allow the website to recognize your device, remember your preferences (such as login state), and ensure the site functions securely.
How We Use Cookies
We use cookies for three primary reasons:
Authentication: To keep you logged in while you navigate between financial reports and subcontractor lists.
Security: To protect your account from fraudulent activity.
Performance: To understand how users interact with our platform so we can improve it (e.g., seeing which benchmark reports are viewed most often).
We do not use cookies to track your activity across other websites for the purpose of selling advertising.
Types of Cookies We Use
A. Essential (Strictly Necessary) Cookies
These cookies are required for the operation of our Service. You cannot opt out of these, as the secure login features of Controllr will not function without them.
Purpose: User authentication (Login/Logout), session security (CSRF protection), and load balancing.
Provider: AWS / Controllr Internal.
B. Functionality Cookies
These allow us to remember choices you make to provide a more personalized experience.
Purpose: Remembering your user preferences or the region you are in.
Provider: Intercom (We use Intercom to provide chat support. Cookies help maintain your chat history and status across pages).
C. Analytics & Performance Cookies
These allow us to count visits and traffic sources so we can measure and improve the performance of our site.
Purpose: Aggregating data on which features are most popular and detecting navigation errors. All data collected by these cookies is aggregated and anonymous.
Provider: Google Analytics.
Third-Party Cookies
We use trusted third-party services to run our application. These providers may place cookies on your device:
Intercom: For customer support chat functionality.
Google Analytics: For usage metrics.
Managing Your Cookie Preferences
Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you. It may also stop you from saving customized settings like login information.
Browser Controls: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Google Analytics Opt-Out: You can opt out of having your activity available to Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Updates to This Policy
We may update this Cookies Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please re-visit this Cookies Policy regularly to stay informed about our use of cookies and related technologies.
Contact Us
If you have any questions about our use of cookies, please email us at support@controllr.app.